Quality & Privacy Protection
PIETSCH stands for excellent quality services
This is evidenced by our internationally recognized certifications: ISO 9001:2008 and ISO 27001:2013. The quality management standard ISO 9001:2008 confirms that our company follows established processes and that these are constantly monitored and improved. The ISO 27001:2013 certificate stands for information security. We guarantee a secure processing of customer related data and information. Annual audits ensure that PIETSCH complies with all applicable laws and regulations at all times.
In order to protect our clients’ privacy, all our employees follow the German Federal Data Protection Act. Our staff keeps all customer data confidential, even after their employment with PIETSCH.
Our comprehensive safety concept ensures the security and integrity of all physical files, storage media and electronic data. Our document storage (VDS security class SG3-4) and our high-security data carrier storage (SG6) feature a barcode system for stored boxes, motion detectors, fire alarms, extinguishers and a sprinkler system as well as video surveillance. We have an internal security policy which defines further protection measures. Our regularly checked and maintained security systems are linked to the fire department and our security guards. Only our trained staff retrieve documents and files. We have dedicated customers’ rooms for the inspection of documents.
Our packing materials are extremely robust and offer ideal protection for documents and files. Storage spaces are allocated by our software, thereby creating a storage system which makes it close to impossible for unauthorized individuals to find specific files. We are happy to present our security concept as part of a personal call.